Privacy Policy

Information We Collect

Information you give us

When you fill out a form on this website or contact us, we may collect:

• Your name
• Your email address and phone number
• The day and time you would like to visit, if you choose one
• Anything you write in the message box
• The page and language you were using when you sent the form

Information collected automatically

When you visit this website, we and the companies that help us run it may automatically collect your device’s internet (IP) address, your browser and device type, the pages you open, the website that sent you here, and your general location, such as your city.

How We Use Your Information

We use this information to:

• Call or email you back and answer your questions
• Schedule a tour or visit of our center
• Confirm that we received your request
• Understand how people use this website and improve it
• Keep this website working and secure
• Meet our legal obligations

How We Share Your Information

We do not sell, rent or trade your personal information. We do not share it with advertisers. We share it only in these cases:

• With companies that work for us, such as those that host our website, manage our contacts, deliver our email, measure website use and support our marketing. They receive information so they can provide these services to us.
• When the law requires it, or when needed to respond to a legal request.
• When needed to protect the safety or rights of our children, families, staff or others.
• If our organization is sold or merged, as part of that transaction.

Health Information

Our website forms ask for contact details and a visit time. They do not ask about your child’s health. Please do not include medical details in a form or an email. Our team will be glad to talk with you by phone.

If your child receives care at our center, your child’s health information is protected by the federal health privacy law known as HIPAA and is covered by our Notice of Privacy Practices, not by this policy. Ask us for a copy at any time.

Our forms and email are not watched for emergencies. In a medical emergency, call 911.

Cookies and Analytics

This website uses cookies, which are small files saved by your browser, and Google Analytics to understand how visitors use our pages. We have turned off Google’s advertising features on this website. You can block or delete cookies in your browser settings.

Google’s tool to opt out of Google Analytics

Calls, Emails and Text Messages

If you send us a request, we will use your phone number and email address to respond to it. We do not send marketing text messages from our website forms, and we do not share phone numbers with other companies for their marketing. You can ask us to stop contacting you at any time.

How Long We Keep Information

We keep information you send us for as long as we need it to respond to you and to keep normal business records, or as long as the law requires. After that, we delete it.

Your Choices and Rights

You can ask us to show you, correct or delete the personal information you sent through this website. Contact us using the details below. We will respond within a reasonable time. We may need to keep some records when the law requires it.

Children’s Privacy

This website is meant for parents, guardians and the professionals who work with them. It is not directed to children, and we do not knowingly collect personal information online from children under 13. If you believe a child has sent us information, tell us and we will delete it.

Security

We use reasonable safeguards to protect the information you send us. No website or email system can be guaranteed to be completely secure.

Links to Other Websites

This website links to other websites, such as social media pages and maps. We are not responsible for their privacy practices. Please read their privacy policies.

Changes to This Policy

We may update this policy from time to time. When we do, we will post the new version on this page and change the effective date above.

Contact Us

For questions about this policy or your information, contact us:

Superhero Kids PPEC, LLC
1700 W. Woolbright Rd, Suites 3 and 7
Boynton Beach, FL 33426
(561) 877-2152
Admin@superherokidsppec.com